{"id":1552,"date":"2022-01-10T10:01:04","date_gmt":"2022-01-10T09:01:04","guid":{"rendered":"https:\/\/www.h-universal.com\/?page_id=1552"},"modified":"2026-04-10T16:55:19","modified_gmt":"2026-04-10T14:55:19","slug":"frequent-questions","status":"publish","type":"page","link":"https:\/\/www.h-universal.com\/en\/frequent-questions\/","title":{"rendered":"Frequent questions"},"content":{"rendered":"<h3>Here are all the answers to the most frequently asked questions we receive from those looking for a hotel directly on the sea for their holidays in Bellaria Igea Marina.<\/h3>\n<h4>By reading the answers, you can gather information to start imagining your vacation at the Universal Hotel.<\/h4>\n<hr \/>\n<div id=\"accordion-faq\" class=\"panel-group\" role=\"tablist\" aria-multiselectable=\"true\">\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-1\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-1\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-1\">Is the Hotel near the sea?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-1\" class=\"panel-collapse collapse in\" role=\"tabpanel\" aria-labelledby=\"faq-heading-1\">\n<div class=\"panel-body\">\n<p>The Hotel is right on the sea. Just leave the hotel and with 3 steps you will reach the beach and our Bagno San Marco n. 11.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-2\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-2\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-2\">Is the Hotel near the town center?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-2\">\n<div class=\"panel-body\">\n<p>The Hotel is situated in a quiet location, but within walking distance from restaurants, souvenir shops and various kind of shops. The large pedestrian street &#8220;Isola dei Platani&#8221;, the shopping street with shops and a lot of kind of clubs, begins just 600 meters away.<\/p>\n<p><strong>Some distances: <\/strong><br \/>\nCentral square G. Matteotti: 1,500 meters<br \/>\nTrain station: 950 meters<br \/>\nChurch of Bellaria S. Cuore: 1,200 meters<br \/>\nChurch of the Cagnona district: 450 meters<br \/>\nWeekly market: 1,000 meters<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-3\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-3\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-3\">Is it possible to reach the hotel by train? <\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-3\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-3\">\n<div class=\"panel-body\">\n<p>Yes. By train you can choose, based on the convenience of timetables, to arrive at the station of Bellaria or Rimini. Bellaria station is only 1km from the hotel and there is a taxi service outside the station. Rimini Station, instead, is 16 km away. From here you can choose to reach the hotel by taxi (approximately \u20ac 30 for 4 people) or by bus No. 4. (\u20ac 2 per person) which stops 100 meters from the hotel. The bus leaves from the square in front of the Rimini station, runs every half hour and the ride takes about 55 minutes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-4\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-4\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-4\">Does the hotel have private parking? <\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-4\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-4\">\n<div class=\"panel-body\">\n<p><span style=\"font-weight: 400;\">Our Hotel has 3 different private parking. One directly at the hotel reservable with a supplement of \u20ac 10,00 per day. Availability is limited, to be booked upon confirmation of your stay. The other two car parks are near the hotel, both fenced and free to use exclusively for hotel guests. Here the parking spaces cannot be booked, but assigned according to availability at the time of arrival.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-5\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-5\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-5\">Is there a Wi-Fi service?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-5\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-5\">\n<div class=\"panel-body\">\n<p>The wi-fi connection is active both in the hotel and in our Bagno 11 San Marco, and is free for all our guests.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-6\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-6\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-6\">Is there an elevator in the hotel?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-6\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-6\">\n<div class=\"panel-body\">\n<p>Yes, the hotel has a lift.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-7\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-7\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-7\">What are the check-in and check-out times?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-7\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-7\">\n<div class=\"panel-body\">\n<p><strong>Check-in<\/strong>: starting from 12:00;<br \/>\n<em>(On the day of arrival the rooms will be delivered in the morning starting at 12:00)<\/em><br \/>\n<strong>Check-out<\/strong>: by 10:00<br \/>\n<em>(on the day of departure the rooms must be vacated by 10:00)<\/em><br \/>\nUpon request, subject to availability, it is possible to extend the check-out of the room with a fee<br \/>\n\u20ac 30.00<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-8\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-8\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-8\">Are pets allowed?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-8\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-8\">\n<div class=\"panel-body\">\n<p>The Universal Hotel is a &#8220;<strong>Pet Friendly<\/strong>&#8221; structure and welcomes your 4-legged friend with pleasure, with a small daily fee.<br \/>\n(The cost includes a &#8220;welcome gift&#8221; and final cleaning with certain products)<\/p>\n<p>Animal friends can stay in the room (making sure they behave appropriately and do not disturb other guests), on the balconies and in the common areas of the hotel, but not in the restaurant, unless you choose to have lunch on the veranda (subject to availability). During your stay, the maid will not carry out the tidying up service if the animal is left alone in the room.<\/p>\n<p>The &#8220;Fido Beach&#8221; service, for a fee, is reserved for small and medium-sized dogs, up to a maximum of 15 kg and must be confirmed at the time of booking (limited number of places available).<\/p>\n<p>We kindly inform our guests that, according to a municipal ordinance, dogs are not allowed to enter the water or walk along the shoreline at any time of day. However, <strong>they are welcome<\/strong> to walk on a leash along the \u201cRaffaella Carr\u00e0\u201d promenade, the new waterfront area of Bellaria.<\/p>\n<p>Veterinarian and walking areas are nearby.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-09\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-09\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-09\">Is there entertainment for children? <\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-09\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-09\">\n<div class=\"panel-body\">\n<p>On the beach, at our Bagno 11 San Marco, you will find a large fenced play area and a Mini-club with fun activities for children of all ages! The Mini-club is open every day, morning and afternoon, except Saturdays.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-10\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-10\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-10\">Does the hotel have bicycles? <\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-10\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-10\">\n<div class=\"panel-body\">\n<p><strong>Yes, the hotel provides bicycles<\/strong>, some of which are equipped with child seats.<br \/>\nTo use this service, you need to request them at the reception, leaving an ID document and indicating your room number.<br \/>\nYou can visit the town center and explore Bellaria Igea Marina also by taking the charming City Train.<br \/>\n<em>(Children always have a lot of fun)<\/em>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-11\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-11\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-11\">What are the meal times? <\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-11\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-11\">\n<div class=\"panel-body\">\n<p>The hours of entry to the restaurant are the follows:<\/p>\n<ul>\n<li>Breakfast: from 08.00 to 10.00<\/li>\n<li>Lunch: from 12:30 to 13:00<\/li>\n<li>Dinner: from 19:30 to 20:00<\/li>\n<\/ul>\n<p>For younger guests the restaurant is also open at times anticipated.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-12\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-12\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-12\">Do you have gluten free menu ?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-12\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-12\">\n<div class=\"panel-body\">\n<p>While not having the AIC certification, any dish on the menu of the day can be prepared gluten-free.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-13\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-13\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-13\">What&#8217;s the &#8220;Club Formula&#8221; includes?<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-13\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-13\">\n<div class=\"panel-body\">\n<ul>\n<li>The \u201c <strong>Club Formula<\/strong> \u201c includes: <em>full board treatment, drinks at meals ( beffet breakfast, lunch and dinner with daily men\u00f9 where you can choise fish or meat every day, vegetable buffet, fruit and dessert, specialities from Romagna,. Water, wine, beer and soft drinks with meals ), umbrella with two sunbeds on the beach at our Bagno 11 San Marco, use of beach towels Wi-Fi in the hotel and on the beach and one parking space inthe hotel car park.<\/em><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-15\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-15\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-15\">Are arrival and departure flexible? <\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-15\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-15\">\n<div class=\"panel-body\">\n<p>You can better organize your holiday, it is possible to arrive and depart on any day of the week.<\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div id=\"faq-heading-16\" class=\"panel-heading\" role=\"tab\">\n<h4 class=\"panel-title\"><a role=\"button\" href=\"#faq-collapse-16\" data-toggle=\"collapse\" data-parent=\"#accordion-faq\" aria-expanded=\"true\" aria-controls=\"faq-collapse-16\">Cancellation Policy<\/a><\/h4>\n<\/div>\n<div id=\"faq-collapse-16\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"faq-heading-16\">\n<div class=\"panel-body\">To read all the information<strong> click <a href=\"https:\/\/www.h-universal.com\/en\/reservation-conditions\/\" target=\"_blank\" rel=\"noopener\">HERE &gt;<\/a><\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here are all the answers to the most frequently asked questions we receive from those looking for a hotel directly on the sea for their holidays in Bellaria Igea Marina. By reading the answers, you can gather information to start imagining your vacation at the Universal Hotel. Is the Hotel near the sea? The Hotel is right on the sea. Just leave the hotel and with 3 steps you will &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"class_list":["post-1552","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/pages\/1552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/comments?post=1552"}],"version-history":[{"count":0,"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/pages\/1552\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.h-universal.com\/en\/wp-json\/wp\/v2\/media?parent=1552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}